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Deliveries

  • We deliver worldwide. For details of available options and costs please visit our delivery and returns page.
    https://www.childrensalonoutlet.com/delivery-returns/
    Please note that for heavy items the delivery charge may increase.

    11 August 2020
  • Deliveries to EU countries after Brexit

    Yes, you will be asked to pay import taxes. From 1 January 2021, there will be import taxes for goods being shipped to the EU from the UK. Childrensalon will cover a percentage % of these charges. The remainder of the charges will be shown in your basket as you checkout.

    Please note that import taxes are non-refundable.

    Deliveries to the USA

    For delivery to some states, a mandatory USA sales tax will be added automatically to your shopping bag total when you checkout. US sales tax is currently charged for shipments to the states of New York, California, Illinois, Washington, Texas, Michigan, Maryland and New Jersey.

    Deliveries to other countries

    Delivery to certain countries may incur customs duties and in some cases also government taxes. Kindly note that the payment is your responsibility. For certain countries, we offer a quick and seamless service where you have the option to pay the import fees and any government taxes upfront at the checkout. See the list of countries here where this service is available.

    AUSTRALIA

    • For orders under 1000 AUD, there is a mandatory 10% Australian GST which is automatically added to your shopping bag.
    • For any orders over 1000 AUD, you have the option to send your order “Import and Duties Paid”, where you can select to pay any duties and taxes at the checkout, which will be calculated based on the value of your order.
    • Alternatively, you can select taxes to be removed from your order so that when the order arrives in the country, any duty and taxes will need to be paid to the customs offices before the order is released to you. Please note, this may delay your order.

    NORWAY

    • For all orders being shipped to Norway, there is a mandatory 25% VAT charge imposed by the Norwegian government, which will be automatically added to your shopping bag. This will ensure your orders will be delivered smoothly and on time.There will be no import fees applicable for orders containing any products under 3000NOK. For any order containing products higher than 3000NOK, we may contact you to discuss import fees payment and it may arrive in a separate parcel.

    SAUDI ARABIA

    • For orders under 1000 SAR, there is a mandatory 15% KSA GST which is automatically added to your shopping bag.
    • For any orders over 1000 SAR, you have the option to send your order “Import and Duties Paid”, where you can select to pay any duties and taxes at the checkout, which will be calculated based on the value of your order.
    • Alternatively, you can select taxes to be removed from your order so that when the order arrives in the country, any duty and taxes will need to be paid to the customs offices before the order is released to you. Please note, this may delay your order.

    UNITED ARAB EMIRATES

    • For orders under 1000 AED, there is a mandatory 5% UAE GST which is automatically added to your shopping bag.
    • For any orders over 1000 AED, you have the option to send your order “Import and Duties Paid”, where you can select to pay any duties and taxes at the checkout, which will be calculated based on the value of your order.
    • Alternatively, you can select taxes to be removed from your order so that when the order arrives in the country, any duty and taxes will need to be paid to the customs offices before the order is released to you. Please note, this may delay your order.

    BAHRAIN

    • For orders over 600 GBP, there is a mandatory 5% Bahrain GST which is automatically added to your shopping bag.
    • You have the option to send your order “Import and Duties Paid”, where you can select to pay any duties and taxes at the checkout, which will be calculated based on the value of your order.
    • Alternatively, you can select taxes to be removed from your order so that when the order arrives in the country, any duty and taxes will need to be paid to the customs offices before the order is released to you. Please note, this may delay your order.
    10 March 2021
  • The delivery fees we quote are per order and not per item. Please note that for heavy items the delivery charge may increase.

    19 August 2020
  • Once your order has been shipped, you will receive an email with your tracking number so that you can check progress with the relevant courier. Please contact us if you do not receive your tracking number or are worried about the tracking that is showing for your order.

    3 August 2020

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