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Select your shipping destination from the list of countries below to display the available options and costs.

Versandoptionen Lieferzeit Kosten Bitte denken Sie daran...
Standard 1-2 working days 3,95 £ Orders placed after 2pm (UK time) will be dispatched the next working day.
Expresslieferung vor 12:00 Uhr Next working day 6,95 £ Orders placed after 2pm will be dispatched the next working day. This service is not available to certain postcodes: AB31-38, AB41-56, EI, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99, TR21-25, ZE, BT.
Expresslieferung vor 10:30 Uhr Next working day 10,95 £ Orders placed after 2pm will be dispatched the next working day. This service is not available to certain postcodes: AB31-38, AB41-56, EI, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99, TR21-25, ZE, BT.
Samstagszustellung Saturday 8,00 £ Orders placed after 2pm on a Friday will be delivered the following Saturday. This service is not available to certain postcodes: AB31-38, AB41-56, EI, FK17-21, G1-GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99,TR21-25, ZE, BT.
Lieferung Samstag vor 12:00 Saturday 12,00 £ Orders placed after 2pm on a Friday will be delivered the following Saturday. This service is not available to certain postcodes: AB31-38, AB41-56, EI, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99,TR21-25, ZE, BT.
Lieferung Sonntag Sunday 8,00 £ Orders placed after 12pm on a Saturday will be delivered the following Sunday. This service is not available to certain postcodes: AB31-38, AB41-56, EI, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99,TR21-25, ZE, BT
Lieferung Sonntag vor 12:00 Sunday 12,00 £ Orders placed after 12pm on a Saturday will be delivered the following Sunday. This service is not available to certain postcodes: AB31-38, AB41-56, EI, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99,TR21-25, ZE, BT
Abholung in unserer Boutique in Tunbridge Wells Next day 0,00 £

21 days to return

We are happy to refund any item within 21 days from date of arrival that meet our guidelines (subject to our terms and conditions).

How to Return?

  • Fill in the returns form enclosed with your order (download here).
  • Use the returns address label included in your order.
  • Package your items carefully, with each item in its original perfect condition and all labels attached (including hangers).
  • Shoes must be in their original, undamaged box as it is considered part of the item. Please do not use the shoe box as protective packaging.
  • Please note: we do not accept Fedex and TNT returns.

Free returns

  • You will receive your pre-paid Royal Mail address label with your order. If you require a new label please click here. We recommend you pop it into the Post Office for tracking and proof of delivery - this is completely free.
  • If your return parcel is over 2kg, please contact us to arrange your return.

What happens next?

  • Within 7 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded. Please note that items must meet our return policy.
  • The details of this will also be posted to your account.
  • Please note it can take a few more days for your bank to complete the refund, depending on their processing time.
  • For orders paid with Bank Transfer or Cash on Delivery, we are only able to offer a refund in store credit.

Arrange a Return

Wir bieten kostenlose Retouren an, wenn Sie aber eine Abholung Ihrer Retoure vorziehen, können wir das gerne für Sie arrangieren. Eine Gebühr von 5,00 £ (für bis zu 2 Kilos) für diesen Service wird von Ihrem Rückerstattungsbetrag abgezogen.

What is your returns address?

Childrensalon Outlet, Returns Department, 27 Decimus Park, Kingstanding Way, Tunbridge Wells, Kent, TN2 3GP, United Kingdom

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